Inception has been helping organisations get the most from their documents since 2004.
Inception helps organisations get the best value from their investments through a culture of continuous improvement and regular account reviews.
By partnering with world leading manufacturers, we can ‘cherry pick’ the right equipment for your unique needs. This helps us focus on key project goals such as reducing cost, improving resources and streamlining document workflows.
As a customer of Inception, you also have exclusive access to ‘The Print Hub’. This is your own off site print room, with access to volume print, print finishing, wide format, poster printing and direct mailing.
It’s the support that counts
At Inception we recognise that for any project to be successful, implementation is just day one of a long term commitment.
Inception works closely with you. Our support includes ongoing training, account performance reviews and fleet reviews.
All Inception’s engineers are trained both in house and at through manufacturer training programmes. Each engineer must complete formal exams on a quarterly basis to ensure ongoing skills improvement and development.
Inceptions engineers are recognised as among the best in the industry, as a result we have been awarded the ‘Gold Business Partner’ accreditation by Ricoh.
What makes us stand out from the crowd?
We provide the day to day support you would expect, of course. But here’s where we are different. If at any time, you decide that your machine is not proving as reliable as you would expect, Inception will replace your machine with a like for like machine. This is at our cost. All you need is a current support contract.
You’re In Good Company
You can be reassured that Inception is the supplier of choice for many SME’s, blue chip companies, publicly funded organisations and community projects alike. Our customers include building societies, schools, hospitals, housing associations, universities, domiciliary care, film production companies, plus many other local businesses.
Inception will support your organisation’s needs today, and into the future.