01793 831113

info@inception.co.uk

Print – Copy – Scan – Manage

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About Inception

Welcome to Inception – a Ricoh Gold Business Partner for Printer and Photocopier Sales & Maintenance

Based in Swindon, Wiltshire, Inception supplies and maintains A4 & A3 printers, photocopiers, duplicators and plotters up to A0.

Inception is trusted by many schools and businesses to provide cost effective managed print solutions.

Inception has been awarded Gold Business Partner status by Ricoh for Sales and Maintenance of Ricoh Photocopiers, Printers and Scanner.

To ensure the ongoing focus on your print solutions remain, Inception conducts quarterly account reviews to evaluate the continuous achievement of the objectives outlined and more crucially, the investments v savings associated with the implemented processes. To ensure we achieve this, account managers focus is based on on-going account management rather than single transactions.

Inception has continually been recognised by our customers for excelling at providing unparalleled local support and account management.  Backed up by the national support of the Ricoh Family Group (which includes Ricoh, Gestetner, RexRotary, Nashuatec and Lanier Printers and Photocopiers) as a result, Inception is able to deliver direct manufacturer support – anywhere within the UK.

Our strategic framework of Managed Document Productivity makes it faster and easier for Inception to help customers achieve and continually report on desirable outcomes. It involves a simple, four-step process:

Understand your requirements
Solve your challenges
Enable you to evaluate solutions for continuous improvement
Support you through best-in-class customer care initiatives

By working together through these four steps, we are able to focus our resources and experience on your organisation and ultimately help you improve productivity, increase efficiency, and reduce costs which collectively improve Document Return On Investment.

 

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Inception Business Technology Ltd
Inception Business Technology Ltd
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Gracie Khoury
Gracie Khoury
15:02 20 Apr 22
Although we have had some problems with our printers (as you’d expect in a big office building with a tricky Wi-Fi network) - Inception have been very helpful in problem solving, especially Gareth who has quickly and effectively solved our problems even at extremely short notice. He’s a wizard!
Chris Dunn
Chris Dunn
08:28 14 Apr 22
Home Instead West Dunbartonshire, Argyll & Bute and Arran have used inception since our office opened. We have been very happy with the level of the very efficient and professional service that is provided by the team. Gareth has been very helpful with myself and the team.Thank you for the great customer support. Would recommend.
Home Instead Salford
Home Instead Salford
12:13 08 Apr 22
Inception provide and outstanding service. NOTHING is ever too much trouble. Any problem we have they will try and resolve with us over the phone. If this is not possible they come out without a fuss. Thank you to Inception for being so helpful, friendly and professional.
Nadine Whitelaw
Nadine Whitelaw
14:13 05 Jan 22
I contacted Inception as having technical issues. Gareth solved the issue very quickly.Very impressed with the service.
Tracey Frisby
Tracey Frisby
10:14 15 Dec 21
Andy was able to quickly set me up on the printer and scanner. Very pleasant and excellent customer service
Home Instead Senior Care Chichester & Bognor Regis
Home Instead Senior Care Chichester & Bognor Regis
17:58 02 Nov 21
Andy and Gareth managed to solve my technical issue at 4pm by dialing into my computer whilst they were travelling by car to Scotland. Seriously impressed and grateful! Great value and great service is pretty hard to come by these days - thank you :)
Guy Kirk
Guy Kirk
08:04 17 Aug 21
Great company with excellent support provided when we need it.
Malkit Gujra
Malkit Gujra
15:14 18 Jun 21
We have use Inception for years and very happy with the quality of customer services. Inception team is very knowledgeable, prompt service and very friendly. when we have a problem we contact Inception and the team solve our problem in the same day. we highly recommend Inception for all your print services. thanks to all the team of Inception
Angus Kirk
Angus Kirk
12:44 08 Jun 21
Inception are great - any time we have an issue with our printer e.g. setting it up on a new computer, their friendly team always call back promptly and resolve the issue swiftly! Today I spoke to Gareth and he was brilliant, both solving our issue and setting up the printers to work more easily going forward, thank you!!
Red Oak Direct Ltd.
Red Oak Direct Ltd.
19:48 03 Jun 21
We have used Inception for all our printer & supplies needs since 2009, and it is a breath of fresh air to find a company that truly looks after their customers the way they do. Gareth & the team have always gone out of their way to support us with genuine service second to none. Great work all - keep it up!
Mahdi Kazemzadeh
Mahdi Kazemzadeh
11:30 23 Mar 21
excellent team and excellent support staff. We are very pleased with the printer services provided but more importantly when we have had issues, we have reached out and they have (including the Director) have supported us to make sure the issue is resolved. No hesitation in recommending them
Home Instead
Home Instead
10:35 24 Feb 21
We received thorough and professional help from Gareth recently for some issues we were having with our printer. We highly recommend inception.
Noel Munson
Noel Munson
10:46 23 Feb 21
Inception have looked after our printing needs for over 7 years. The service is second to none and any printing issues are quickly rectified. The contract we have where we pay for each sheet printed rather than owning the machines works really well as we only get charged for what we use. All staff are very friendly and helpful.
Kelly Cornish
Kelly Cornish
13:58 01 Feb 21
Inception provided us with a printer for our charity and we have been extremely happy with the install and on-going support. Nothing is too much trouble and help is at the end of the telephone for any support needed. Very happy with the actual printer too great quality.
Home Instead Senior Care
Home Instead Senior Care
09:09 04 Jun 20
Really impressed with the great service we have received from Inception the last few weeks. The staff are extremely, helpful, approachable and supportive of the help we require. Would recommend them highly.
Matt Dodd
Matt Dodd
07:30 04 Jun 20
Gareth was super helpful and polite. Printer is fantastic as is the support/ Highly recommended.
samantha brentnall
samantha brentnall
13:41 04 May 20
Very helpful talked me through how to set up the printer to a new laptop as i was struggling to so this with the instructions given. He was very patient with and my limited IT knowledge.
Peter Bath
Peter Bath
11:31 20 Apr 20
Inception have provided our office printers and printing services for 6 years and we are really happy. I wish I had used them from the beginning as it would have saved so many headaches with the printer I had before. The machine does everything we need and we know that if there are any issues, they are fixed really quickly. We never need to worry about ordering toner, the pricing is good value and very simple. Great service. Good quality hassle free printing - definitely recommend.
Aysha Best-Forbes
Aysha Best-Forbes
14:19 18 Mar 20
Gareth you are a star! Thank you so much for your time and patience today getting us up and running again. Many thanks as always.
Mohamed Mohamud
Mohamed Mohamud
10:53 17 Mar 20
Incredibly helpful company.quick installation and great service, I would highly recommend inception.
Dave Marsh
Dave Marsh
15:32 02 Mar 20
Great guys to work with! Super responsive .. easy and honest, I'd recommend
Steve Gapper
Steve Gapper
16:05 11 Feb 20
Not only are Inception very competitive on price but their support service is outstanding - a winning combination for any small business! Highly recommended.
Prime Theatre
Prime Theatre
11:34 06 Jan 20
Incredibly helpful and friendly company. Really quick installation and great service, would highly recommend
Newton Wood
Newton Wood
12:32 04 Dec 19
Thank you to Gareth and his team. Always so friendly, helpful and efficient. Inception always gets the problem resolved. Highly recommended.
John James
John James
13:38 13 Nov 19
Inception are a truly outstanding supplier to our business. This is an accolade they richly deserve.Gareth and his team are professional, courteous, helpful and knowledgeable.Their customer service is quite brilliant and they go the extra mile in providing support that in our experience is quite unique.It feels like a true partnership and I would wholeheartedly recommend them. Indeed I regularly do just that! John James - Home Instead Fareham and Gosport
Shaun Smith
Shaun Smith
09:12 13 Sep 19
Our company has moved to a new office and Inception have been exceptional with regards to setting up the devices we have through them. Their printers are user friendly and the engineers at Inception set them up promptly so allowing us to work immediately. Their IT support is great. If you are not computer savvy their engineers are patient and easy to talk to. Great company to work with. Shaun
mark gettinby
mark gettinby
16:14 25 Jul 19
No hesitation in recommending Inception as a business customer of 4 years. I regularly get approached by other companies wanting to undercut on price and promising the earth, but Gareth and the team have consistently helped us, since day 1 and I value that above all. Good kit and consistently high quality of service with a personable human touch. 5 stars across the board
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Inception – Printers and Photocopiers in Swindon Wiltshire

About Us

Inception employees have been responding to document output needs since 1994, with strong experience in both Local Government/Education and Corporate Account Management.

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Contact Inception

Inception Business Technology Ltd. Unit 10 Oak Tree Spitfire Way Swindon SN3 4TX

Phone: 01793 831113

Email: info@inception.co.uk

Website: https://www.inception.co.uk

  • About Inception
    • Service & Support
  • Store
  • A3 Printer / Scanners
    • Ricoh MP305+SP
    • Ricoh GXe7700N
    • Ricoh MP305+SP
    • Ricoh MP 2555ASP
    • Ricoh MP2555sp
    • Ricoh MP3055asp
    • Ricoh MP3055sp
    • Ricoh MP3555sp
    • Ricoh MP3555asp
    • Ricoh MP 4055ASP
    • Ricoh MP4055SP
    • Ricoh MP 5055ASP
    • Ricoh MP5055SP
    • Ricoh MP6055SP
    • Benefits of Print Marketing
    • Ricoh MP7503SP
    • Ricoh MP9003SP
    • Ricoh MPC2003SP
    • Ricoh MPC2003ZSP
    • Ricoh MPC2004SP
    • Ricoh MPC2004exSP
    • Ricoh MPC2011SP
    • Ricoh MPC2503SP
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    • Ricoh MPC2504exSP
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    • Ricoh MPC3504exSP
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    • Ricoh MPC4502ad
    • Ricoh MPC4503ASP
    • Ricoh MPC4504SP
    • Ricoh MPC4504exSP
    • Ricoh MPC5504SP
    • Ricoh MPC5503ASP
    • Ricoh MPC6004SP
    • Ricoh SG7100DN
    • Ricoh SPC830DN
    • Ricoh SPC840DN
    • Ricoh SPC842DN
  • A4 Printers
    • Ricoh DX2430
    • Ricoh GXe7700N
    • Ricoh MP402SPF
    • Ricoh MP501SPF
    • Ricoh MP601SPF
    • Ricoh MPC305SP / MPC305SPF
    • Ricoh MPC306zsp
    • Ricoh MPC307sp
    • Ricoh MPC401sp
    • Ricoh MPC406zspf
    • Ricoh MPC407spf
    • Ricoh MPC4502ad
    • Ricoh MPC4503ASP
    • Ricoh MPC5503ASP
    • Ricoh MPC6003SP
    • Ricoh SG3110DN
    • Ricoh SG7100DN
    • Ricoh SP1200S
    • Ricoh SP325SFNw
    • Ricoh SP400DN
    • Ricoh SP450DN
    • Ricoh SPC240dn
    • Ricoh SPC340DN
    • Ricoh SPC342DN
    • Ricoh SPC352DN
    • Ricoh SPC360DNw
    • Ricoh SPC430dn
    • Ricoh SPC830DN
  • WideFormat
    • Ricoh MP CW2200SP
    • Ricoh MP CW2201SP
    • Ricoh MPW3601
    • Ricoh MPW6700SP
    • Ricoh MP W7100SP
    • Ricoh MP W8140SP
  • Production Print
    • Ricoh PRO C5200S
    • Ricoh PRO C5210S
    • Ricoh PRO 811E
    • Ricoh PRO 8120E
    • Ricoh PRO8210S
    • Ricoh PRO8220
    • Ricoh PRO8220S

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