Managed IT Services and Support

Inception Business Technology Ltd, your trusted partner for comprehensive Managed IT Services and Support. Our team of exceptional IT professionals is dedicated to empowering your business with cutting-edge technology solutions, ensuring seamless operations and optimal performance.

At Inception Business Technology, we understand that managing your IT infrastructure can be a daunting task. That’s why we offer a range of customisable Managed IT Services tailored to meet your unique business needs. Whether you are a small startup or a large enterprise, our solutions are designed to scale with your organisation, providing unparalleled support every step of the way.

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Choose the right plan for your business

Our Small Managed Business Packages Include:

  • 24/7 monitoring and alerts
  • Help desk remote support (9 am to 5 pm, Monday to Friday Excluding Bank Holidays)
  • Patch management
  • Advanced Email Security Solution for Spam and Viruses
  • Office 365 Advanced Email, Security, Cloud Storage (One drive and SharePoint), Office Business suite (Word, PowerPoint Excel etc), Intune and MFA
  • Advanced Antivirus and malware protection
  • Backup and DR as a service
  • Phishing, Cyber Security and Data Protection courses and simulations
  • Email Backup and Archiving
  • Quarterly performance reports
  • Remote Support software
  • Compliance
  • 1 Site visit per year is included
  • Extra On-Site Support Days add-on available

Our On-Boarding Includes:

  • Attending the site for multiple days
  • Installing agents on all machines
  • Moving you onto our solutions
  • Adding us as a trusted provider
  • Completing a risk register for your site
  • We will complete a full audit of all your technology
  • An upgrade path for your technology (if required from the audit)
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Services Provided On A Bespoke Basis
Managed IT Services +60 Users
Experience the benefits of a bespoke Managed IT solution designed to meet the unique needs of a bigger organisation. For Over 60 users, contact us for bespoke pricing and packages.


CO Helpdesk Support
Occasionally extra help desk support is needed to ensure seamless operations and optimal productivity. Our Additional Helpdesk Support service offers a range of flexible options to suit your unique requirements. Whether it's Holiday cover or continuous additional support we are here to help. (We work alongside your internal IT Team)
Hardware, Setup and Installation
We specialise in providing a wide array of hardware solutions to meet your unique business needs and budget. As well as, installing, upgrades, maintenance and training on any hardware supplied.


Software and Licensing
Our Software Licensing services offer an extensive range of software licenses and are priced on a per-quote basis, allowing us to provide tailored solutions that meet your unique requirements while remaining cost-effective. Contact us for CSP (M365) , Volume Liscesing and SaaS Solutions


Integrations
Integrations are the secret ingredient to unlocking the full potential of your business. Imagine a seamless flow of data and processes, where your tools and systems work together harmoniously, boosting productivity and efficiency. With our cutting-edge integration solutions, we can revolutionize the way you operate.

Cabling and Architecture
Upgrade your business's network infrastructure with our cutting-edge network cabling and architecture solutions. Our expert team designs and implements robust systems that ensure seamless connectivity, improved data transfer speeds, and maximum security. Experience enhanced productivity and efficiency with a network that can handle your growing demands.
Add-On Services
Server Support Remote add-on:
  • Advanced Server Anti-Virus
  • Server Support remote (9 am to 5 pm, Monday to Friday Excluding Bank Holidays)
  • Backup and DR as a service (cloud cold backups and on-prem backups and drive included up to 1tb cloud backup extra cloud tb charged at £6.99 per tb per month.)
  • 24/7 Monitoring and Alerts.
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