welcome to Inception -

a Ricoh Gold Business Partner for Printer and Photocopier Sales & Maintenance

At Inception we recognise that for any project to be successful, implementation is just day one of a long-term commitment.

Inception intends to work closely with you to ensure ongoing training, adaptation to changing user needs, and account performance reviews are all part of our proposed support package.

In addition to the day-to-day support, if at any time, you decide that your machine’s ongoing reliability is not as it should be, Inception will replace the machine with a like-for-like machine. This is done at Inceptions cost and at your request for up to 5 years from the day of delivery.

Inception customers also have exclusive access to ‘The Hub’, Inception’s own off-site print room with facilities for volume print, print finish, wide format, poster printing and direct mailing. All printing is done at the same contract rate as if you did it yourself plus the agreed cost of paper and any offline finishing.

How it Works in Four Steps

Our strategic framework of Managed Document Productivity makes it faster and easier for Inception to help customers achieve and continually report on desirable outcomes. It involves a simple, four-step process:

  • Understand your requirements
  • Solve your challenges
  • Enable you to evaluate solutions for continuous improvement
  • Support you through best-in-class customer care initiatives

Our Growing Business

2022
2015
2010
2000
1990

By working together through these four steps, we are able to focus our resources and experience on your organisation and ultimately help you improve productivity, increase efficiency, and reduce costs which collectively improve Document Return On Investment. 

Our experience together with an award-winning range of products enables Inception to not only support your organisation’s document needs today but also to help you develop future plans to maximise document-related investment. 

Our Values

Why Work With Us?

All devices proposed also have in built user code auditing for print, copy and scan. The accounting will tell you what code has had what usage, and quota allocation enables restricted volumes (including by mono/colour), this allows you to control costs without the need for additional cost software or hardware.

HAPPY USERS

See what our clients say

Inception provide and outstanding service. NOTHING is ever too much trouble. Any problem we have they will try and resolve with us over the phone. If this is not possible they come out without a fuss. Thank you to Inception for being so helpful, friendly and professional.

Home Instead Salford

We have used Inception for all our printer & supplies needs since 2009, and it is a breath of fresh air to find a company that truly looks after their customers the way they do. Gareth & the team have always gone out of their way to support us with genuine service second to none. Great work all - keep it up!

Red Oak Direct Ltd

Inception have provided our office printers and printing services for 6 years and we are really happy. I wish I had used them from the beginning as it would have saved so many headaches with the printer I had before. The machine does everything we need and we know that if there are any issues, they are fixed really quickly. We never need to worry about ordering toner, the pricing is good value and very simple. Great service. Good quality hassle free printing - definitely recommend.

Peter Bath

Really impressed with the great service we have received from Inception the last few weeks. The staff are extremely, helpful, approachable and supportive of the help we require. Would recommend them highly.

PKL Care Ltd