Need a fix? Our support team are on standby to assist you. In the first instance, we will provide support via TeamViewer remote assistance, if a site visit is required we will book this with you directly. Please use the below links when instructed by an Inception support representative to enable remote support on your computer. By doing so you agree to give Inception access to your computer and to make changes. If you are not already in contact with us then simply request a call back using the link below. 

TeamViewer Remote Session

Click here to connect to a TeamViewer Session with Inception.

IP Scanner

Click here to download the Windows version of Advanced IP Scanner.

Call Back

Request a call back from one of our Ricoh Trained Technicians.


See why they love us so much!

Inception provide and outstanding service. NOTHING is ever too much trouble. Any problem we have they will try and resolve with us over the phone. If this is not possible they come out without a fuss. Thank you to Inception for being so helpful, friendly and professional.

Home Instead Salford

We have used Inception for all our printer & supplies needs since 2009, and it is a breath of fresh air to find a company that truly looks after their customers the way they do. Gareth & the team have always gone out of their way to support us with genuine service second to none. Great work all - keep it up!

Red Oak Direct Ltd

Inception have provided our office printers and printing services for 6 years and we are really happy. I wish I had used them from the beginning as it would have saved so many headaches with the printer I had before. The machine does everything we need and we know that if there are any issues, they are fixed really quickly. We never need to worry about ordering toner, the pricing is good value and very simple. Great service. Good quality hassle free printing - definitely recommend.

Peter Bath

Really impressed with the great service we have received from Inception the last few weeks. The staff are extremely, helpful, approachable and supportive of the help we require. Would recommend them highly.

PKL Care Ltd