welcome to Inception

A Ricoh Gold Business Partner for Printer and Photocopier Sales & Maintenance
A Microsft CSP and Cloud Solutions Partner for all your IT Related Needs

Welcome to Inception, your trusted Managed Print and IT Services provider. With nearly 20 years of experience, we specialize in helping organizations improve their printing and IT infrastructure and reduce costs through innovative solutions and exceptional customer service. Our team of certified specialists works closely with clients to develop tailored plans, maximizing and simplifying IT and Printing needs.

At Inception, we prioritize customer service, providing transparent and honest support whenever you need it. We also promote sustainable printing practices, offering eco-friendly solutions like paper reduction, cartridge recycling, energy-efficient devices, and eco-friendly IT equipment.  Additionally, our commitment to reliability extends up to 5 years, as we replace print machines at our cost if they don’t meet expectations.

As an Inception customer, you gain exclusive access to ‘The Hub,’ our off-site print room with comprehensive facilities for volume print, wide format, finishing, and direct mailing. Enjoy the convenience of our contract rates for printing, plus the cost of paper and offline finishing. Join us at Inception and let our expertise and services transform your printing experience.


How it Works in Four Steps

Our strategic framework makes it faster and easier for Inception to help customers achieve and continually report on desirable outcomes. It involves a simple, four-step process:

  • Understand your requirements
  • Solve your challenges
  • Enable you to evaluate solutions for continuous improvement
  • Support you through best-in-class customer care initiatives

Our Growing Business


By working together through these four steps, we are able to focus our resources and experience on your organisation and ultimately help you improve productivity, increase efficiency, and reduce costs which collectively improve Document Return On Investment. 

Our experience together with an award-winning range of products enables Inception to not only support your organisation’s needs today but also to help you develop future plans to maximise related investment. 

Our comprehensive range of services includes fleet management, proactive maintenance, automatic supply replenishment, cost analysis, security measures, Managed IT Services, Constancy, Broadband solutions, Devices, Hardware and Telephony Solutions. By working with us, businesses can save money, improve efficiency, enhance security,  reduce their environmental impact, and simplify their Solutions..

We are proud to serve businesses of all sizes and industries throughout UK. Our commitment to exceptional customer service, innovative solutions, and sustainable printing practices sets us apart from our competitors. Contact us today to learn how we can help you streamline your printing infrastructure and optimize your operations.

What our Clients Say

Inception provide and outstanding service. NOTHING is ever too much trouble. Any problem we have they will try and resolve with us over the phone. If this is not possible they come out without a fuss. Thank you to Inception for being so helpful, friendly and professional.

Home Instead Salford

We have used Inception for all our printer & supplies needs since 2009, and it is a breath of fresh air to find a company that truly looks after their customers the way they do. Gareth & the team have always gone out of their way to support us with genuine service second to none. Great work all - keep it up!

Red Oak Direct Ltd

Inception have provided our office printers and printing services for 6 years and we are really happy. I wish I had used them from the beginning as it would have saved so many headaches with the printer I had before. The machine does everything we need and we know that if there are any issues, they are fixed really quickly. We never need to worry about ordering toner, the pricing is good value and very simple. Great service. Good quality hassle free printing - definitely recommend.

Peter Bath

Really impressed with the great service we have received from Inception the last few weeks. The staff are extremely, helpful, approachable and supportive of the help we require. Would recommend them highly.

PKL Care LtdCustomer
PKL Care Ltd 1