Check your Ricoh Printer/MFD is set to ‘InceptionPrinter.local’ as a network name.

Every item on your network has its own name (network/host name) and address (IP Address). Traditionally, printing to the IP Address has been the most reliable way, however as many networks now support DHCP (the giving out of an automatic address), if this address changes, users may no longer be able to print. Additionally, using the correct driver for the printer, is essential to getting the correct format when you print. 

Below is a process to check, and if necessary, set your Ricoh printer to have a network name of InceptionPrinter.local – this will allow the above printer driver to print to your Ricoh Printer, using its host name, instead of its IP Address.

This document assumes that the Ricoh printer is set to the factory default. If you are unsure, please speak to your organisations IT team, or a member of Inception.

Once you have changed the printer name using the below instructions, you can download and install the windows printer drivers for black and white, and colour using the above links

 

Step 1

Swipe left and right on the home screen to access the [Settings] icon

Step 2

Choose [Machine Features Settings]

Step 3

Choose [System Settings]

Step 4

Choose the [Interface Settings] tab

Step 5

Press the [Next] icon in the bottom right to access page 2

Step 6

Choose [Host Name] to allow you to see/change the host name

Step 7

Press [Delete All] to clear the factory set machine name

Step 8

Change the host name to InceptionPrinter.local by typing InceptionPrinter.local on the keypad and press [OK] to accept the new hostname.

Step 9

Confirm that the host name is showing as InceptionPrinter.local and then choose [Exit]

Step 10

It should return to the settings screen and it should ‘grey out’ while it applies the setting.

Step 11

When the screen has gone back to normal, choose [Exit]

Step 12

The system will return to the Settings page choose the home  icon to return to the home page.

 

You can now download and install the driver.